Northern California’s Premier Piano Stores

We went to the Music Exchange in San Francisco because we were looking to upgrade our piano to an upright. Ann was fantastic and very knowledgeable. She guided us to the pianos that fit our needs and was able to help us decide which upright piano was the best for us. We purchased a new Yamaha B3. Ann was extremely accommodating and patient. I would highly recommend the Music Exchange as they are a wealth of knowledge and has a large inventory to select from.

We were looking for a piano for our 10 year old son, one that he could use headphones and that would have the feel of an upright or "real" piano. We thought we wanted the Yamaha Arius, and I contacted Music Exchange by email to find out if they had it in stock. Carson called me right back and said they were having a sale on the Yamaha Clavinova CLP-430 which was a step up from the Arius we were looking at; and it came with a 5 year warranty. We really wanted to bring it home that day as we wanted to surprise our son with it. Not only did Carson spend a lot of time with us explaining all the things this piano could do (he plays beautifully) but convinced us it will last our son well into the years to come. They offered us the floor model and helped us load it into the car as well. I can't say enough about the fine service and helpfulness of Carson at the store. I'm thinking of going there and taking lessons myself! Our son is going to be thrilled! Thank you!

I was looking for a small grand piano and the store manager Gary helped me a lot by introducing different models in detail and making recommendations based on my budget and living place. One thing I love the most is that Gary never pressured me into buying immediately but just let me play through different models patiently. I visited the store several times and finally decided to buy a new Yamaha C1XTA in Feb. Delivery was smooth and professional. I have been playing this piano for almost 3 month now and really love it.

Wonderful selection; informative, patient, expert salespeople; and overall great experience. I purchased a Yamaha B3 during the virtual sale--can't wait until it arrives!

I recently purchased an NU1X Hybrid piano and my experience has been awesome. I first visited the store a couple of months ago when I was greeted by Ann. She quickly showed me around the showroom and left me alone so I could take my time trying out all the different pianos. I was probably the only customer there for a good 20 minutes and at no point did she come bother me with a sales pitch of any kind, which I immensely appreciate. I already had my eye on the NU1X then, but due to personal circumstances, I did not make the purchase that day. Ann was very understanding of my situation and took note of my contact info to follow up when I was ready. I finally sorted things out a couple of months later, during which I got 2 quick calls from Ann just to check how things were going. I finally went back to the store, had another 15 (undisturbed) minutes play test session to see if I had changed my mind, and closed the deal. This has been a truly amazing experience and I would happily do business with them again!

I recently purchased a Yamaha B1 piano at music exchange in Dublin,ca and I really satisfy with Ulysses services. He is very professional and extremely helpful. He explained and recommended me what is the right piano for my daughter level. I have browsed five different stores near San Jose and I couldn't find any good deal that Ulysses quoted me. If you are looking for new piano, I highly recommend you to this location and specially ask for Ulysses Vinci.